General Data Protection Regulation
With regards to the General Data Protection Regulation (GDPR) being implemented, we are writing to you in order to clarify our positioning on data handling.
In order to provide the service we do and honour our contractual obligations, holding data is a necessary element in order to achieve this. We hold business details, email addresses, bank details and names of key personnel, in order to make our processes more efficient in the way they run. All this information is kept on our computer systems for swift access when needed.
We will only hold and store the necessary data that you have provided, such as contact names, site addresses and other details i.e. telephone numbers, bank details and email addresses.
We will not however pass on any of your data or details to any other companies or third parties without express permission of the data holder.
Key information regarding the retention of data
We will retain all information provided and that of which we have collected about you indefinitely, even after our professional relationship has come to an end.
Under the GDPR you have the right to obtain a copy of all personal information we hold on file about you without incurred any charge. If you believe that any information on our record is incorrect or incomplete, you should contact us immediately. Any such errors found would be amended immediately.
You have the right to request the deletion or removal of your personal data if you feel there is no compelling reason for its continued processing.
Under the GDPR you have the right to object to us processing personal data based on grounds relating to your particular situation. If you object to us processing your personal data we will stop unless: there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or, the processing is for exercise or defence of a legal claim.
You have the right to complain to the Information Commissioners Office if you feel there is a problem with the way we are handling your data.
We take your privacy very seriously and will only use personal information to manage your account and to provide the products and services you have requested from us.
We will not use or share your information with any other company for marketing purposes.
We presume therefore that you accept us holding this data and information and therefore no further action is necessary or required.